Anti-virus scanning can negatively affect REDACTIVE’s performance. If possible, we recommend excluding the following locations in the AV settings:

• C:\Program Files\WatchGuard Video]Redactive Network\
  This is where the application and binaries are located. 
   
• C:\ProgramData\WatchGuard REDACTIVE\
  The REDACTIVE license file is stored here for Desktop and Enterprise versions, plus the Enterprise version stores all of the source videos and redaction data here. This folder sees a lot of reads and writes in Enterprise, so it’s probably a good target.
   
• (Desktop version only) C:\Users\<username>\AppData\Roaming\Watchguard REDACTIVE\
  Instead of using the ProgramData folder to store redaction data, the Desktop version stores it here. Each Windows user account that uses REDACTIVE will have this folder. Again, this sees a lot of reads/writes, so it’s a good target for AV.